Financial Policy
Patient Billing
For your convenience we accept Visa, MasterCard and Discover. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at 650-342-8044. Many times, a simple telephone call will resolve any concerns. Usually we can ‘preauthorize’ recommended treatment in advance to determine the limit of your dental benefits.
We submit all insurance forms on your behalf…..but…..please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.
We will send you a monthly statement. Most insurance companies will respond within three to four weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.